news&views Spring 2025 | Page 9

To better support our members in the submission of both their EHC and dental claims , ARTA worked with our claims adjudicator to develop an online claims portal called MyARTA Health Hub . The hub also allows members to connect directly to the additional benefits that are included with all of ARTA ’ s EHC plans : telemedicine and counselling . Selecting Telemedicine within the MyARTA Health Hub connects members directly to a licensed physician within their province of residence and who has access to view their personal health records . Members can also use the Counselling selection within MyARTA Health Hub to speak to a counsellor or a legal , financial , or health coaching adviser .
ARTA provides its members with all the information about what is covered under the ARTA Benefit Plans , allowing members to select the plan that makes the most sense for them and their eligible family members . To find information on any plan , they just need to connect to ARTA ’ s dedicated benefits website , located at artabenefits . net / benefit-booklets . This website allows members and prospective members to download the booklet for each of the benefit plans , compare them , and even enrol .
Finally , ARTA makes it easy to connect with a live person , if they wish . Members can call the ARTA office at 855-444-ARTA ( 2782 ); drop in or make an appointment to speak in person with a Member Services Representative at either our Calgary or Edmonton office ; or connect with them over Zoom . Appointments can be made for in-person or virtual meetings on arta . net or by calling the office .
By using these ARTA tools , members can stay connected with the information they need in a timely manner .
SPRING 2025 | 9