One-third of medical cases result in a serious
diagnostic error. Get a Second Opinion.
The Health Care System is complex. Through a simple phone call to ARTACares, we are able
to have one of our Medical Experts review your medical information to give you answers to critical
questions to empower you to make the best decisions. Throughout the process you will be supported
by a Nurse who can help make sense of the information and activate services and supports around you.
Medical Second Opinion
Services Included:
Tools for Caregivers
Millions of Canadians have already taken on the role of caregiver,
a responsibility that can range from helping an elderly parent
with day-to-day tasks, caring for a special needs child, assisting
a spouse living with a chronic illness, or helping a neighbour get
to and from appointments.
3 Initial call answer and ongoing
support provided by a
registered nurse
3 Access to an online health and
wellness portal including health
content with unique client
specific login
ARTACares Caregiving Support services include:
• Accessing provincial and federal benefits including provincial
homecare programs, veteran programs, funding sources,
assistive devices programs, medical resources, provincial
drug benefit plans, and home renovation grants.
3 Access to a mobile app from
Google Play and Apple App store
(access code provided)
• Transitions advocacy and information including assistance
with hospital discharge and transitions to homecare.
3 Collection of the individual’s medical
records, at no additional cost
3 Encryption and safe storage and
transmission of medical records
3 Medical Second Opinion within
5-7 business days of receipt of
medical information (24hr rush
cases available where required)
3 Telephone and video consultation
MD to MD as required
• Accessing community and volunteer organizations including
Meals on Wheels, day programs, and seniors’ supports.
• Locating health supports including physicians/specialists,
occupational therapists, dietitians, physical therapists,
pharmacists, and clinical trials.
• Finding health information on diseases such as cancer, Alzheimer’s,
diabetes or stroke; linking with pharmacists for drug coaching and
support, advocacy, and linking with organizational programs.
• Establishing safety including access to home safety assessments
and discounted emergency response systems.
ARTACares is provided by HumanaCare, an Alberta-based health and wellness
provider with more than thirty-five years of Canadian health care experience.
You can access ARTACares by calling
1-888-327-1500
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