Take Charge of Your Health with the
Amanda Shaw | Chief Marketing Officer , ARTA
Picture this : You wake up in the morning , achy and unwell , and a sudden urge in your bladder rushes you to the washroom . You pick up your cell phone and log on to the new MyARTA Health Hub app . You connect with a Canadian-licensed doctor who assesses your symptoms and prescribes an antibiotic to combat your urinary tract infection . The app sends your prescription directly to the pharmacy , and the prescription cost is automatically processed . You didn ’ t even have to get dressed and leave the house ; instead you could stay close to home and rest .
ARTA and our partners at GreenShield have been working hard on a new claims system and we ’ re excited to unveil it to ARTA Benefit Plans members soon — a target launch is set for later this year . ( Watch your email for the official announcement !)
The new platform , named the
MyARTA Health Hub , offers better :
● Accessibility — complying with legislation mandated by select provinces , the new platform will be easier to navigate and read , with greater contrast and font sizes .
● Convenience — MyARTA Health Hub continues to be available by logging into your myarta . net account on a computer . It also has a complementary app for both Apple and Android users that offers full parity of claims submissions , unlike the old app which was more limited in the claims that could be submitted through it .
● Integration — the new platform integrates the virtual health resources available through your Extended Health Care plan , including Greenshield Telemedicine ( formerly Maple ), and Greenshield Mental Health Counselling ( formerly Inkblot ). For our primary plan members , you can now log into one
place to access all these services . And the services sync with one another , easily transferring you through the process . For those that are eligible , you can also send your prescription directly to the ARTARx pharmacy ! And if you are not eligible for ARTARx , the Hub will recommend an appropriate digital pharmacy with delivery services .
● Health Outcomes — the easier it is to manage your health and submit claims , the better you can feel .
As this article goes to print , our member services and marketing teams , as well as a committee made up of ARTA members , are testing the new platform to make sure that claims are processed in accordance with the ARTA Benefit Booklets . We are also creating new tutorial videos that will be posted to our YouTube channel to ease your transition to our new system . We hope you welcome these improvements with as much excitement as we feel — and we hope that it makes it easier for you to navigate all that ARTA has to offer for you to live an active and engaged lifestyle in retirement .
news & views SPRING 2024 | 49