● Efficient navigation of the health-care system on your behalf in the region you ’ re visiting
● Close monitoring of your treatment plans
● Arranging direct billing for your treatment whenever possible , so you can avoid out-ofpocket expenses
● Keeping you and your loved ones in touch and up to date
● Coordinating arrangements for your safe return home if necessary
Connecting You to a Secure , Smooth , Efficient Ending to Your Experience
Allianz Global Assistance makes it easy for travellers to submit claims from a mobile device or any browser via their online claims portal , available at
allianzassistanceclaims . ca .
● Eligible claims for online submission include trip cancellation , interruption , and delay , as well as out-of-pocket emergency medical expenses .
Connecting You to Resources so You Can Stay Informed
The world of travel continues to change , and your health and safety remains our priority . As with every trip , travellers are encouraged to review and follow Government of Canada travel advice and advisories (
travel . gc . ca / travelling / advisories ) and stay informed of advisory levels and COVID-19 activity at their destination .
Allianz Global Assistance remains committed to protecting ARTA members and their travel experiences in the moments that matter most before , during , and after your trip .
If you have any questions about your ARTA Emergency Travel member plan , please call 1-844-996-9003 .
ARTA Emergency Travel Insurance includes :
● Up to $ 5 million for sudden and unexpected medical emergencies
● Up to $ 10,000 in trip cancellation and interruption benefits
● Up to $ 5,000 for private duty nursing
● Medical transportation
● Return of vehicle ( up to $ 5,000 ), excess baggage ( up to $ 500 ), and animal companion ( up to $ 500 )
Expenses related to COVID-19 may now be eligible under your ARTA Emergency Travel member plan as long as you ’ re travelling after October 21 , 2021 , and there is no travel advisory related to COVID-19 in effect at your destination . Contact the ARTA Member Support team for more details .
Travel insurance does not cover everything . For complete terms , conditions , limitations , and exclusions , please refer to your policy . ARTA ’ s travel insurance is underwritten by CUMIS General Insurance Company , a member of the Co-operators group of companies and administered by Allianz Global Assistance , which is a registered business name of AZGA Service Canada Inc .
Allianz Global Assistance does not tolerate any attempt of fraud and considers it a serious offence .
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