What You Need to Know

• If you are a Retiree Benefits Plan member , your new ARTA Member ID card will be mailed to you in December . We encourage you to sign up for online services on myarta . net and download the new ARTA smartphone app .

• Submit your unpaid 2019 and 2020 paper claims to ASEBP up to December 31 , 2020 . Beginning January 1 , 2021 , all claims must be submitted to GSC . You will now be able to submit claims online for immediate processing ; paper claims forms will still be available on your MyARTA web portal for downloading . Any health and dental claims incurred in 2020 that you do not send to ASEBP prior to December 31 , 2020 , can be sent to GSC for adjudication up to December 31 , 2021 .

• Share your new Member ID card with your health service provider for claims submitted electronically , including your pharmacist and dentist . They can update their records and submit claims directly to our new claims adjudicator beginning January 1 , 2021 .

• If you are taking a drug ( approved and filled in the last year ) that requires prior authorization , your existing approval from ASEBP will be honoured for that same drug at the same dosage .

• Dental and medical pre-authorizations approved by ASEBP will continue to be valid . However , there may be a delay with receiving the information from the prior carrier . Please submit a copy of the approved pre-authorization with your claim .

• Compound Drugs : A compound drug is prescribed by a doctor but requires the pharmacist to mix or adjust different drug ingredients to customize a specific medication . Given their complex nature , compound drugs will not be grandfathered . Claims for compound drugs should be submitted along with the applicable prescription .

2020 brought with it many challenges but also new opportunities for ARTA . We look forward to the year to come ; excitement is in the air and ARTA is ready to take on the new and exciting challenge of self-administering our Retiree Benefits Plan to ensure its long-term sustainability . We thank you for your patience and assistance in this transition .

The ATRF online MyPension portal allows you to easily update your personal information in a secure environment so we can keep in touch . MyPension has many benefits , including giving you access to your tax slips quicker — just after the holidays .

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